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$50 for your thoughts.
Our clients are the reason the Stauer family comes to work each day. We are committed to providing our customers with the best experience you can imagine. We value your opinion and would love to know how you think we are doing. Please take a moment and complete the survey.
To thank you for your time, we'll send you a $50 discount to use towards any Stauer purchase. There's no minimum required.
At Stauer we believe everyone deserves to treat themselves and those they care about without spending a fortune. We look forward to continuing to bring you the best jewelry, watches, accessories and collectibles out there at a price you can feel good about.
Thank you for choosing Stauer.
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| 1. Are you a part of our Platinum Membership Program? |
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| 2. What parts of the Platinum Membership do you like the most? |
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| 3. When you are considering which item to buy what attributes are important?
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| 4. Once you have received the product from Stauer, how satisfied were you with the following?
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| 5. How satisfied were you with the delivery time of you most recent Stauer acquisition? |
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| 6. To what extent did the Stauer Collection Piece your purchased meet your expectations? |
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| 7. For what occasions have you purchased from Stauer? (Select as many as apply) |
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| 8. What is you or your partners favorite Gemstone? |
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9. What promotions or offer do like the most?
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| 10. When selecting a piece of jewelry or watch what excites you about it? (Select as many as apply) |
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| 11. Have you even received one of our “Only pay Shipping and Handling” items? |
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| 12. How satisfied were you with your last order over the phone with us?
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| 13. Have you ever shopped at Stauer.com? |
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| 14. How Satisfied were you with these aspects of Stauer.com?
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| [,] | | | Very Satisfied | Satisfied | Neither, or Don’t Know | Dissatisfied | Very Dissatisfied |
| | Layout of the Web | | | Ease of finding what you were looking for | | | Clarity of Products and Offers | | | Ease of Checkout | |
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| 15. Have you talked with our Customer Service Department? |
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| 16. How satisfied were you with your experience with Customer Service?
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| 17. How was your overall experience with Stauer? |
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| 17. Have you ever recommended us to a Family member or a friend? |
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| 16. How will are you to recommend us to a friend? |
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| 18. Please tell us about your favorite piece that you have purchase from Stauer. (Include Item name if possible) | | |
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| 19. Can we share your comments with other customers? |
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