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Survey for Customers

LJW Associates, LLC Customer Satisfaction
0%
Exit Survey
 
 
Hello:
You are invited to participate in our customer satisfaction survey. It will take approximately 2-3 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Lina Bassett at 561-320-1559 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How did you hear about LJW Associates, LLC?
 
Referral from Friend/Neighbor/Relative
 
You've done work for me before, silly!
 
Search Engine: Google, Bing, Yahoo etc.
 
Home Adviser
 
Redbeacon: Home Depot referral
 
IICRC
 
Website: ljwerstore.com
 
Other
 
 
 
 
Is this the first time we do work for you?
 
 
 
What season of the year did we do work for you? (Select all that apply.)
 
Spring
 
Summer
 
Fall
 
Winter

 
 
 
What service(s) did we most recently provide? (Select all that apply)
 
Dry-out
 
Mold Remediation
 
Bathroom Remodel
 
Floor Installation
 
Kitchen Remodel
 
Paint
 
Drywall Repair
 
Other
 

 
 
 
Are you satisfied with the finished product?
 
Yes, love it!
 
It could be better.
 
No. I'm disappointed.
 
Other
 
 
 
 
How satisfied are you with the quality of work?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
Very Unsatisfied
 
 
 
How satisfied are you with the amount of time it took to complete the project(s)?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
Very Unsatisfied
 
 
 
Would you recommend the LJW Associates team to your neighbors, friends or relatives?
 
Yes
 
No
 
Other
 
 
 
 
Would you be willing to write a review of  our services on google, yelp, yellow pages or social media?
 
Yes, absolutely!
 
I'll think about it.
 
Probably not.
 
Absolutely no.
 
 
 
What are your thoughts on our performance? How can we better serve your needs? What can we do to improve? We love honest feedback, so don't hesitate to share your recommendations.
   
 
Your feedback is important to us. We appreciate you for taking the time to share your thoughts. Have a great day!