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| 1. How easy do you feel searching the registration office while you enter first day in the university? |
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| 2. How do you feel about the environment of the registration office? |
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| 3. What is the communication level of the registration office staff? |
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| 4. What is the knowledge of registration office staff about the university? |
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| 5. Are the registration documentation easy to understand? |
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| 6. What is the Language skill of the Registration office staff? |
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| 7. Overall performance of Registration office staff? |
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