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Surveys
2014
January
S
Switchboard Survey
Switchboard Survey
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Hello,
You are invited to participate in our survey about switchboard suppliers.
This survey asks questions about what is important to you in recommending, specifying, and procuring switchboards including: distribution boards; main switchboards; motor control centres; control and protection panels; and enclosures.
It will take approximately five minutes to complete the questionnaire and your participation in this study is completely voluntary.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Scott Forrest at Motive Marketing on 1800 661 464 or by email at the email address specified below.
Thank you very much for your time and assistance. Please start with the survey now by clicking on the
Continue
button below.
Which of the following best describes the industry that you work in?
Government/Water Utilities
Mining/Mining Services
Electricity Distribution
Building/Construction
Electrical Contractor
Consulting
Which of the following best describes your involvement with the procurement of switchboards?
I am not involved in the procurement of switchboards
Influence
Recommend
Specify
Approve
Purchase
When thinking about companies that supply switchboards, what companies immediately spring to mind?
When thinking about switchboards please rank the importance of the following when deciding which suppliers to use (number each box 1-4)
Product Pricing
-- Select --
1
2
3
4
Product Quality
-- Select --
1
2
3
4
Service & Support
-- Select --
1
2
3
4
Delivery & Installation
-- Select --
1
2
3
4
When working with switchboards suppliers, please rate the following importance on a scale from 1 to 5, where 1 means not important and 5 means critically important.
1. Not Important
2. Somewhat important
3. Important
4. Very Important
5. Critically Important
Scope of supplier product lines
Innovative product design and features
Switchboard reliability and serviceability
Quotes are provided quickly and accurately
Contract or order changes are easy to make
Transparency of production during design and construction
Deliveries arrive when promised
Installing equipment quickly and effectively
Good level of technical support
Supplier responsive to telephone inquiries
Quick and effective responses to requests for service
Relationship with supplier’s personnel
Supplier personnel have a thorough knowledge
Open and easy communication with people from the supplier
Motive Marketing Pty Ltd
I
Free Call: 1800661464
I
Office: +61 2 82316618
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