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  5. SysAid Certification Evaluation Survey

SysAid Certification Evaluation Survey

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We are very interested in learning about your experience and impressions of the SysAid Certification Program.
Please take the time to fill out this evaluation survey to insure that future programs are even more value-adding and constructive.
All your answers will be confidential and will be used for research purposes only.
We value your opinion and would like to thank you in advance for taking your time filling out the form.
 
 
 

What kind of organization do you work in?

 
Commercial
 
Governmental
 
NGO
 
 
 

How long have been using SysAid?

 
0-3 months
 
3-6 months
 
6-12 months
 
Over a year
 
 
 

Which edition of SysAid do you currently use?

 
SysAid Free Edition
 
SysAid Full Edition
 
SysAid Trial Edition
 
SysAid On-Demand Edition
 
More than one SysAid server
 
 

How do you overall evaluate the instructors?
Please rate the following instructors:

Poor Below Average Average Good Excellent
Sarah Lahav
Joseph Zargari
Haim Elcaslasy
Saar Bitner
Dr. Roni Horowitz
Oded Moshe
 
 

Quality of learning materials


On a 1-5 scale please indicate how useful you found the materials of the course to be for your daily work.
1- not useful at all, 5- most useful

1 2 3 4 5
Milestones for a successful Implementation
Improve Service Quality
SysAid IT Tools
Measurement Tools
CMDB-What's in It for You?
Global IT Trends
SysAid and the Seven Global IT Trends
 
 
 

Interactive component


On a 1-5 scale how useful did you find the chat discussions?.
1- not useful at all, 5- most useful

 
1
 
2
 
3
 
4
 
5
 
 
 

Course assignments


On a 1-5 scale were the weekly assignments adequately reflecting the lecture material?
1- not at all, 5- very much so

 
1
 
2
 
3
 
4
 
5
 
 
 

Would you prefer a different form of weekly assignments. If yes, please mention your preference in the comments field below?

 
No
 
Yes
 
 

Course content


Please rate the following:

Not at all No Average Yes Very much so
How interesting you found the materials of the course to be?
Did you find the content of the seminar useful for your daily work?
Did you find materials helpful? (presentation, PDF documents, and video)
 
 
 

How would you evaluate the technical aspect of the seminar?

 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
 
 

Did you experience any technical difficulty?

 
Yes
 
No. Please Specify:
 
 

Course organization


On a 1-5 scale please value the following statements.
1- not at all, 5- very much so

1 2 3 4 5
Course coordinators helped maintain high levels of motivation throughout the course
All assignments were explained clearly
Coordinators were always available for help upon request
It was difficult to digest all the materials during the certification program
 
 
 

How satisfied are you with the overall program?

 
Very satisfied
 
Satisfied
 
I'm neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 

Would you recommend this seminar to other people?

 
Yes
 
Maybe
 
No
 
 
 

What recommendations can you give us on improving the SysAid Certification Program?
Please feel free to write any additional comments

   
 
 
 

We would highly appreciate it if you share your experience regarding this program with other IT professionals.
Please tell us how you/your organization benefit from
the SysAid certification Program and how you think it would help you in your everyday tasks.
Your testimonial may be published in our website.

   

Name

   

Position

   

Company

   
 
Please contact [email protected] if you have any questions regarding this survey.
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