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USAGE Of SERVICES
TTH aims to let people conveniently access services from one location. In this part of the survey, we would like to find out how you currently use the different types of municipal services. |
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| 1. For each agency below, please indicate how you usually use its services, and how often.
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| How do you use this Agency’s Services: Online/Over the Phone OR In Person?[,] | How often you use this Agency’s Services?[,] | | | | Only Online/ Phone | Mostly Online/ Phone | Equally Online/ Phone AND In Person | Mostly In Person | Only In Person | N.A. |
| | Once a week | Once a month | Once in 2 or more months | Never |
| | Community Centre (e.g. sign up for courses) | | | | HDB (e.g. renew season parking) | | | | CPF (e.g. check CPF balance) | | | | Town Council (e.g. pay conservancy fees) | | | | Social Service Office (e.g. apply for social assistance) | | | | Workforce Development Agency – WDA (e.g. sign up for courses) | | |
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| Others (Please indicate what other service(s) you may use): | | |
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| * 2. If you engage in any of the above services online, what is/are your reason(s) for doing so? Tick all reasons that apply. |
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| * 3. If you engage in any of the above services in person (e.g. face-to-face, over a service counter), what is/are your reason(s) for doing so? Tick all reasons that apply. |
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| 4. If the various agencies offered their services separately online, and also at a centralised service hub located at TTH, which would you prefer? For each agency, please indicate your preference.
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| In this part of the survey, you will be shown ideas for different programmes, activities and services that may be implemented at TTH. |
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| TTH aims to promote healthy living and an active lifestyle with its facilities and programmes. |
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| * 5. Which of the following sports are you interested in? Tick the option(s) that apply. |
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| TTH aims to foster family and community bonding, and promote life-long learning. |
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| 7b. If interested, what kind of activities would you be most interested in? Tick any option(s) that apply. |
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Imparting skills and knowledge to each other (e.g. IT Skills, dialects, etc.)
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Managing a common area together (e.g. shared community garden, etc.)
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Watching performances together (e.g. plays, dance performances, etc.)
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Playing sports together (e.g. cycling, badminton, etc.)
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Learning a new skill together (e.g. line dancing, photography, etc.)
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Participating in family events hosted by TTH (e.g. Family Day Carnival, etc.)
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Playing board games together (e.g. Monopoly, carrom, etc.)
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| * 8a. There will be a space at TTH for residents to ‘hang out’, and engage in activities of interest to them. What would you ideally hope that this space would be conducive for? Tick the option(s) that apply. |
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| 9. TTH plans to set up an informal community network for residents to volunteer to help one another or request for help on an ad-hoc basis. Examples include car-pooling, child-sitting, running errands, and more.
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| 10. TTH plans to set up a portal with a centralised list of part-time/temporary job opportunities within Tampines.
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| TTH aims to promote self-expression, creativity and bonding through the arts by providing opportunities for residents to watch performances, showcase their talents, and express their creativity. |
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| * 11a. Which of the following arts-related activities are you interested in? Tick the option(s) that apply. |
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| * 12a. Which of the following activities would you be interested to participate in at the new TTH library? Tick the option(s) that apply. |
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| * 12b. What is/are your preferred method(s) of learning? Tick the option(s) that apply. |
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| 13a. Please indicate (1) your level of interest and (2) the price you are willing to pay, to attend the following programmes that might be available at the TTH. Performances will be conducted by local professional artistes.
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| 13b. Please indicate (1) your level of interest and (2) the price you are willing to pay, to attend the following workshopsthat might be available at the TTH. Workshops will be conducted by local professional artistes.
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| TTH aims to cater its activities, programmes and services to suit residents’ preferences. |
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| * 14a. Will you visit the library at TTH on a weekday? |
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| Internal Data Structure Error | |
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| * 14b. Will you visit the library at TTH on a Saturday? |
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| Internal Data Structure Error | |
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| * 14c. Will you visit the library at TTH on a Sunday? |
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| Internal Data Structure Error | |
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| 15. If you were to visit TTH to participate in any of its programmes or activities, what would be your preferred timing(s) to visit? Tick the option(s) that apply.
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| * 16. How would you like to be notified about events and activities at TTH? Tick the option(s) that apply. |
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The following section consists of demographic questions for data analysis and administrative purposes.
All information and responses will be kept strictly confidential. |
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| * 18. What is your gender? |
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| * 20. Which of the following best describes your employment status? |
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21. Please describe your household structure. Tick all option(s) that apply.
In my household, I live with… |
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| * 22. Which type of housing do you live in? |
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| We would like to keep in touch with you to keep you updated on the programmes and activities happening in TTH. Fill in your personal particulars and stand a chance to win a 3 days 2 nights tour package to Bali (air ticket and accommodation only) for 2 persons, iPad Mini and many other exciting prizes. Note: Only Tampines residents (21 years old and above), who fill up their particulars below, will be eligible for the lucky draw. |
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| 2. Full name (as per NRIC): | | |
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| 3. NRIC No. (E.g. S1234567H): | | |
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| 4b. Contact No. (Mobile): | | |
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* I consent to the collection, use and disclosure of my personal data by the People’s Association for the following purposes:
(a) so that the People’s Association and/or its affiliated organisations (“PA”) can notify me about programmes, activities, PAssion Card and other PA memberships, events, courses and services provided or run by them; and
(b) for community outreach and community bonding purposes. |
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