Target customer satisfaction

What do you shop at Target for?

Is it easy to find what you came for?

Yes

No

Have had a few problems

How satisfied are you with the quality of the products?

Very satisfied

Satisfied

Unsatisfied

Very unsatified

How satified are you with the customer service?

Very satisfied

Satisfied

Unsatisfied

Very unsatisfied

How many times have you had a problem with the quality of a product?

Never

Rarely

Many times

All the time

How often have you had a problem with customer service?

Never

Rarely

Many times

All the time

Have you ever had to ask for a manager?

Never

Rarely

Most of the time

All the time

Is the return policy acceptable?

Never had to return anything

Never had a problem

Sometimes I got disappointed because they wouldn't take back the item.

I'm unsatified with the policy.

Compared to other retail stores, do you prefer target over them?

Yes

Only for certain items

No

Is there anything about Target you would like to see improved? If so, briefly explain.