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| Can a customer record from Pull VOD ? |
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| What are the Re-installation fees for customers under warranty |
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| How many channels can blocked by parental control ? |
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| E 48 -52 searching for signal on Irdeto Boxes , what does it mean ? |
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| If customers processed RFD he will lose all recorded items ? |
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| If customer has PDL and losing FTA channels after power cycle , what should you do ? |
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| What are the channels which are allowed customer to make Fast forward / Rewind ? |
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| How can customer record from FTA channels ? |
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| How many days customer can check the schedule on his box (EPG) in advance ? |
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| What is the Technical visit Fees In Egypt ? |
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| We can create JC courier JC for RCU and customer will pay cash ? |
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| Customer can rewind on live TV if his Buffering depth is 0 |
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| Can customer rewind and fastforward on FTA channels |
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| How many channles can be added in1 Favorite |
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| How Many favorits customer can create on PDL box |
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| If customer blocked by set rating movies rated 18 , he will be able to watch restricted movies |
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| If customer disabled Subtitle option from User prefrences , he will be able to get the subtitle on the subtitled channels |
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| How many Series titles customer can book on PDL |
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| How many series title customer can Book on PVR |
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| Customer can delete all the channels above 999 |
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| How many satellites Zapper box support ? |
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| PDL Lite has Series link feature ? |
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| PVR has Dolby digital sound up to 7.1 ? |
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| Customer can connect Home theater on his PDL through Coaxial cable? |
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| Number of programs can be queued on download manager is 20 movies ? |
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| Can we set PPV pin on PDL ? |
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| Customer downloaded a movie and when he tried to watch got black screen and audio only |
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| Customer has PDL and getting insuficient credit 13 when trying to download any movie , what the reason of this |
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| Customer when trying to download movies getting , maximum download limit reached , what shall he do |
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| Customer getting on his TV screen no signal / searching for signal , what does it mean ? |
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| Customer getting on his TV screen black screen and error MSG Mode not supported , what does it mean ? |
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| Customer getting on SD channels 2 black bars on the screen above and below the video , that means …… |
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| Im getting on my TV screen this program is copy protected , what causing this issue ? |
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| What are the channels that showing Code (4) ? |
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| Customer getting error MSG ( if you are unable to watch this channel please call us and after sending command you found in CSI transactions SUBID NF , what should you do |
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| How can customer change his Pin code ? |
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| Customer changed his Pin code and forget it , how we can solve this ? |
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| customer has 2 PDL`s and installed at the same satellite dish and he is getting balck screen on one of them , what caused this issue and how you can solve it |
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| Customer has PVR and getting on HD movies insuficient Card 13 , what does it mean |
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| Customer has IF to IF system and facing issue on 10834 frequency , can we send technician from ourside to check what is the issue |
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| Re-installation fees for PDL is |
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| Customer had lost his SC ………… |
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| Customer getting Technical problem your reciver unable to receive signal , we can send signal and issue will be solved |
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| If customer installed CAM inside his PDL he will be able to watch JSC channels on his box |
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| What is the last Update SW on the PDL ? |
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| Customer has PDL and his device is rebooting when connect the internet , what should you do |
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| Differnce between Zapper box & PDL lite is ..... |
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| Can customer set limit for chargable downloads ? |
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| How Many movies customer can download at the same time on his PDL ? |
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