A Survey on the computer literacy of the end user,problems faced and suggestions/recommendations on improvements of the system!

how many hours do you spend on your computer in a day?

how would you rate your level of computer literacy?

what functionalities of the computer do you employ the most(eg internet,adobe,outlook,etc)?

have you experienced any problems with your system in the past?

Yes

No

if your answer to the above is YES,kindly give a brief description of the problem/s

was the problem solved?

Yes

No

NA

Does your system meet all your needs in relation to your work demands?

Yes

No

If your answer in Q7 is NO,kindly list the areas that you feel more can be done

THIS SURVEY IS DONE WITH THE AIM OF UNDERSTANDING END USER NEEDS SO AS TO PROVIDE QUALITY AND DIRECT TECHNICAL SUPPORT!

Technical Support