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Rate the below banks developed products
Most Reasonable Reasonable Undecided Unreasonable Most Unreasonable
Internet Banking
Mobile Banking
Smart Cards
Tele Banking
Online Banking
 
 
Thinking of your most recent experience with a bank new product, how do you agree with the following statements?
5 Strongly Agree 4 Somewhat Agree 3 Neither Agree nor Disagree 2 Somewhat Disagree 1 Strongly Disagree
Product was worth the purchase price
Product does what it claims it does
Product does what I need
Product is easy to use
Product is competitive in the market
 
 
Do you agree with the following regarding the Lebanese Banks New Products?
5 Strongly Agree 4 Somewhat Agree 3 Neither Agree nor Disagree 2 Somewhat Disagree 1 Strongly Disagree
Convenience
Reliability
Security
Flexibility
Time saving
Ease of use
 
 
 
What is your gender?
 
Male
 
Female
 
 
 
What is your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
 
What is the highest level of education you have achieved?
 
Less than high school degree
 
High school degree or equivalent (e.g. GED)
 
Some college but no degree
 
Associate degree (e.g. AA, AS)
 
Bachelor's degree (e.g. BA, AB, BS)
 
Master's degree (e.g. MA, MS, MBA)
 
Professional degree (e.g. MD, DDS, JD)
 
Doctorate degree (e.g. PhD)
 
 
 
Which category best describes your annual income?
 
Under $15,000
 
$15,000 - $29,999
 
$30,000 - $44,999
 
$45,000 - $59,999
 
$60,000 - $74,999
 
$75,000 - $89,999
 
$90,000 - $104,999
 
$105,000 - $119,999
 
$120,000 or more
 
Prefer not to answer
 
 
 
Number of years working at present organization
 
1-5 years
 
6-10 years
 
11-15 years
 
More than 15
 
 
 
Occupational category:
 
Managerial
 
Technical
 
Clerical
 
Professional
 
 
 
Employment status:
 
Company Owner
 
Self-Employed
 
Public Sector
 
Private Sector
 
Student
 
Retired
 
Unemployed