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Hello !

We are working on billing - today we don't believe is there a need for such old fashioned ways of paying!

We would be so grateful for your valuable insights by answering 20 multipal choice questions, You'll fly through them!

Can you Imagine a future with No more Utility Bills?

Thank you so much for your time and support.
 
 
 
In what decade were you born?
 
before 1950's
 
1950's
 
1960's
 
1970's
 
1980's
 
1990's
 
2000's
 
 
 
Do you like receiving an electricity bill?
 
yes
 
no
 
(other) How does it make you feel?
 
 
 
 
Do you feel in control when paying an electricity bill (do you know what you are paying for)?
 
yes
 
no
 
 
 
What payment method do you use typically pay your bills?
 
Cash
 
Debit card
 
Direct debit
 
Vouchers
 
Other
 
 
 
 
What payment method do you prefer to pay for anything?
Please drag and rank(1st to 3rd) the following in order of interest:
Drag your choices here to rank them
     
     
     
    What age were you when you first paid a bill?
     
    18 - 25
     
    25 - 30
     
    30 - 40
     
    40 +
     
     
     
    Are you the sole payer of the bill(s) or have you ever shared with others?
     
    Yes - I have shared
     
    No - No I have never shared
     
     
     
    If yes – What method do you use to divide payments?
     
    N/A
     
    Cash in kitty
     
    Payback named bill payer
     
    Meter Top Up
     
    other
     
     
     
    How would you rate the sharing experience? 
     
     
     
     
    Have you ever been shocked by a bill?
     
    Yes
     
    No
     
    What bills have shocked you the most?
     
     
     
     
    If shocked by a bill, how did it make you feel?
     
    Anxious
     
    Want to change supplier
     
    Want to call customer service
     
    N/A

     
     
     
    If Electronic Billing provides you with clearer information about the bill would you use it?
     
    Extremely likely
     
    likely
     
    Not likely
     
    Not at all
     
    Other
     
     
     
     
    Would you like to be able to compare your bills? (Select all that apply)?
     
    To previous months
     
    To different tariff structures
     
    To Friends or Family
     
    To similar houses
     
    Other
     

     
     
     
    Would you be interested in having a place to store and keep your bills in a neat place?
     
    Very interested
     
    Interested
     
    Not so interested
     
    Not at all interested
     
     
     
    Rather than receiving a bill, would be interested in an account where you can track your consumption on an anytime basis?
     
    Very interested
     
    Interested
     
    Not so interested
     
    Not at all interested
     
    I would like to know more
     
     
     
     
    An account would allow you or another to top up at any time via internet or smart phone.
     
    Greatly appeals to me
     
    Appeals to me
     
    Doesn't really appeal
     
    Not interested
     
    I could be interested
     
     
     
     
    With an account you could group or bundle bills together, does this appeal to you?
     
    Greatly appeals to me
     
    Appeals to me
     
    Doesn't really appeal
     
    Not interested
     
    certain bills, yes
     
     
     
     
    With an account it could help you budget for your bills, alerting you before a surprise bill? 
     
    Extremely Interested
     
    Interested
     
    Not really
     
    Not at all
     
    Tell me more
     
     
     
     
    Would you be interested to use a certain appliance at a certain time if it would give a discount on your bill?
     
    Very interested
     
    Interested
     
    Not so interested
     
    Not at all interested
     
    I would like to know more
     
     
     
     
    Do you have a smart phone, have you or would you purchase products through your smartphone?
     
    Extremely likely
     
    likely
     
    Not likely
     
    Not at all
     
     
     
    Have you or would you like to have a savings or pension plan?
     
    Yes
     
    No
     
    Other
     
     
     
     
    Are you concerned about the environment? 
     
    Very Concerned
     
    Concerned
     
    Not really
     
    Not at all
     
    Other
     
     
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