This free survey is powered by
  1. Surveys
  2. 2013
  3. November
  4. T
  5. The Capitol Apartments Guest Survey
0%
Exit Survey
 
 
Dear Guest,
thank you for staying at The Capitol Apartments. You are invited to participate in our Guest Feedback Survey. In this survey, you will be asked to complete a survey that asks questions about Capitol staff, cleanliness and overall enjoyment of your stay. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this survey is completely voluntary. It is our goal to increase satisfaction to all our guests whether first time guests or return visitors. Your feedback opinions are greatly appreciated.

Your survey responses will be strictly confidential. If you have questions at any time about the survey or the procedures, you may contact The Capitol Apartments directly on 07 3844 5800 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
What made you choose to stay at The Capitol Apartments?
 
Price
 
Location
 
Recommendation by friend or family
 
Other
 
 
 
 
How would you rate your overall experience?
 
Great
 
Good
 
Not so good
 
Terrible
 
 
 
How would you rate your check-in procedure?
 
On time and smooth
 
Took a while to check in but made it ok
 
Nothing went right
 
Other
 
 
 
 
How would you rate the quality of your room?
 
Perfect, comfortable and clean
 
Average
 
Uncomfortable, messy and dull
 
Other
 
 
 
 
How would you rate the helpfulness and friendliness of staff?
 
Great, happy and helpful
 
Good
 
Didn't come across any staff during my stay
 
Wasn't impressed at all
 
Other
 
 
 
 
Did you take advantage of our Room Service, and how was your experience?
 
Yes, great food and timely delivery
 
Yes, could have been better
 
No, didn't have time/didn't bother
 
No, wasn't interested in what was on offer
 
No, didn't even know there was room service
 
 
 
How would you rate your check-out procedure?
 
Easy and straight forward
 
I had to ask what the procedure was, then it was easy
 
Completely confused and had no idea what to do
 
Other
 
 
 
 
Would you recommend The Capitol Apartments to a friend?
 
Yes
 
Maybe
 
No
 
 
 
Would you stay at The Capitol Apartments again?
 
Yes
 
Maybe
 
No
 
Additional Comments: