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Part 1: General Information
1.Gender
 
male
 
female
 
 
 
2. Ethnicity
 
Malay
 
Chinese
 
Indian
 
Other
 
 
 
 
3.Nationality
 
Malaysian
 
Indonesian
 
China National
 
Other
 
 
 
 
4. Age
 
18 -21 years old
 
21-24 years old
 
25-28 years old
 
29-32 years old above
 
 
 
5.Education Level
 
Cert
 
Diploma
 
Degree
 
Master
 
PhD
 
 
 
6.Main Language Spoken
 
Malay
 
English
 
Chinese
 
Tamil
 
Other
 
 
 
 
7.Religion
 
Muslim
 
Christian
 
Hindu
 
Buddhist
 
Other
 
 
 
 
8.Training Placement
 
Hotel
 
Event company
 
Resaturant
 
Tour Agencies
 
Other
 
 
 
 
9.Have you ever experience any conflict cross culture which means misunderstanding others with different culture in during your internship?
 
Yes
 
No
 
 
 
10.During your internship or training which are the common challenges you have come across.( Please rank in the scale of 1- 10) 1 = Most common 10= Less common
Gender discrimination
Generation different ( for example, age gap the new generation the older generation)
Disability
Raging (example: You were ask do something that is not related to your work scope)
Educational level
Value and Beliefs
Language Problem
Racist Discrimination
Communication Style
Physical appearance
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