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  1. Surveys
  2. 2013
  3. April
  4. T
  5. The Fence Authority
0%
Exit Survey
 
 
Are you a new or re-occurring customer to The Fence Authority?
 
Re-occurring
 
New
 
Other
 
 
 
 
How likely are you to use our company again in the future?
 
Extremely likely
 
Very likely
 
Moderately likely
 
Slightly likely
 
Not at all likely
 
 
 
How do we rate in comparison to other companies that offer the same products?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
Comment:
 
 
 
Where do you purchase our products? Select all that apply.
 
In our store
 
Online
 
Telephone order/catalogue
 
Through a dealer
 
Through an agent
 
Through a wholesaler
 
Other
 
 
 
How likely you would recommend our products to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
How would you rate the following?
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied
Customer service experience
On-time delivery of service
Professionalism
Purchase experience