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2011
March
T
The Merrion Baarbers : Services Provided to Consum
The Merrion Baarbers : Services Provided to Consum
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How long have you been purchasing our services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
How often do you use our services?
Don't Use
Every Second Week
Monthly
Every 2 Month
Quarterly
{OPTION 1}
{OPTION 2}
{OPTION 3}
{OPTION 4}
{OPTION 5}
Where do you hear about our barber shop?
On The Merrion Centre website
On-line
Friends
Street sign
Flyers
Advertisment
Other
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
On-time service
Professionalism
Purchase experience
Quality of service
Understanding of customers' needs
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
Do you have any suggestions for improvement?
Which barber do you prefer in our barber shop?
(Male)
(Female)
Prefer not to answer
Other
What is your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
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