The Wine Enthusiast ~ HomeDirectUSA Delivery Quest

* Did you use the HomeDirectUSA online scheduling tool to select your preferred delivery date?

Yes

No

Comments/Suggestions:

* Was a pre call made to schedule your delivery?

Yes

No

* Please tell us why you choose 'No':

* Please select the service level for your delivery (can be found in the Remarks section on your Waybill):

Bronze - Delivery to door (Threshold) only

Silver - Inside placement to room of choice, no unpacking

Gold - Inside placement to room of choice, unpack, door alignment and debris removal

Platinum - placement to room of choice, unpack, door alignment, debris removal and assembly with tools (not to exceed ½ hour)

* Were your items unpacked and put into place?

Yes

No

* Please tell us why you choose 'No':

* Was the delivery completed in a timely and professional manner?

Yes

No

* Please tell us why you choose 'No':

* Were you satisfied with the condition of the items you received?

Yes

No

* Please tell us why you choose 'No':

* Would you rate the delivery service as excellent?

Yes

No

* Please tell us why you choose 'No':

Comments: