TNT Azerbaijan - Customer Satisfaction Survey

Dear Client,

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your cooperation and want to make sure we meet your expectations.

Sincerely, Shaig Garibzade, Business Development Manager

1) How often do you use our service?

Why you choose us?

We are your current client

Our head office works with TNT

We are worked with you before

Your service quality

Your prices are good

How you contacted with us?

By phone

By e-mail

Visited your office

How fast our employees answered to your request?

Fast

Normal

Could be faster

It was to long

How fast our couriers picked up the documents/parcels?

Fast

Normal

Could be faster

It took too long

How would you rate our prices in comparison to our competitors?

Reasonable

Lower than competitors

Higher than competitors

How would you rate our services?

How likely are you to use our services again?

Definitely Yes

Probably Yes

Probably Not

Definitely Not