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  2. 2013
  3. September
  4. T
  5. To Trackers
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Questions marked with a * are required Exit Survey
 
PART ONE: BACKGROUND INFORMATION
What is the approximate years the company has been in business?
 
0 - 5 years
 
6 - 10 years
 
11 - 15 years
 
16 - 20 years
 
over 21 years
 
Other
 
 
 
 
* Participants' Job Description/Role
   
 
 
 
What is the participant's years experience in the tracking industry?
 
0 - 5 years
 
6 - 10 years
 
11 - 15 years
 
16 - 20 years
 
0ver 21 years
 
 
 
* What type of organisation is your company?
 
Large/Commercial organisation
 
Small Medium Enterprise
 
Other
 
 
 
 
* What services does your Company provide.
   
 
 
PART TWO : SYSTEM EFFECTIVENESS
* Which type of organisation set up is likely to implement the Vehicle Tracking System?
 
Large/Commercial Organisations
 
Small and Medium Enterprises
 
Other
 
 
 
 
* Please provide possible reason why the organisation chosen in question 2.(a) will make a better purchase in terms of investing on a tracking device?
   
 
 
 
* Which is the most dominant vehicle tracking system in the region?
 
RFID Based
 
GPS Based
 
GPRS Based
 
GSM Based
 
Tachograps
 
Other
 
 
 
How important are the following features in your products?
Least Important Less Important Averagely Important Most Important
* Driver Behaviour
* Real time monitoring
* Tampering alerts
* Fuel Monitoring
* Speed Control
* Frequent Reports
 
 
 
* What common features do most clients go for or prefer on the vehicle tracking devices?
   
 
 
Please indicate the degree to which you agree/disagree with the following statements about the product you currently sell.
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
* Sufficient for its purpose
* Meets expectations
* Reasonably priced
 
 
 
* What profit impact does the cost of the tracking systems have on potential buyers?
 
High
 
Average
 
Low
 
none
 
 
 
* What effect does the device's total cost have on the buying pattern of customers?
   
 
 
 
Are annual or monthly fees required to keep the tracking device active?
 
Yes
 
No
 
Other
 
 
 
 
* Do you provide After sales services that come at an extra cost such as software installation or device maintenance?
   
 
 
 
* What buying schemes do most Customers prefer?
 
Buying the whole unit
 
Pay as you go
 
Rent for 6 - 12 months
 
Lease for 36 - 60 month period
 
Other
 
 
 
 
* What is the most approximate nature of sales annually for the vehicle tracking devices in the region.
   
 
 
 
* How are the trucks monitored outside their regional boaders or in remote areas without network coverage?
   
 
 
 
* Does infrustructure,such as roads or weather conditions or being indoors have an impact on the performance of tracking devices?
   
 
 
 
* What are the possible challenges that could be faced while using Vehicle tracking devices?
   
 
 
 
* Please provide any additional comments about your product.