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  5. Touche Beauty Client Satisfaction
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Exit Survey
 
 
Which best describes your relationship to skincare?
 
Esthetician/ Skincare Professional
 
Consumer
 
Spa Owner
 
Spa Director/Manager
 
Makeup Artist
 
Chemist
 
Business Owner
 
Doctor/Nurse/Health Professional
 
Other
 

 
 
Please answer the following questions with "Yes", "No", or "Maybe/Not Sure"
Yes No Maybe/Not Sure
Have you purchased from Touche Beauty before?
Would you recommend Touche Beauty serums to someone else?
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Website
Online Presence
E-Mail Communications
Customer Service
Ease of Purchase
Products (in general)
Shipping process
Product Packaging
Available Information
Professional Resources
Suggested Protocols
Price of Products (wholesale)
Price of Products (retail)
Overall
 
 
Professionals, please answer the following questions!
Yes No
Do you retail Touche Beauty products?
Do you use Touche Beauty products in your back bar or cabin while giving facials?
Do you offer Touche Beauty serums as add-on's for an additional charge?
Do you incorporate a Touche serum into every facial?
Do you plan on continuing use of Touche Beauty products?
 
 
 
Which Touche Beauty products have you used?
 
Marine Collagen Serum
 
Caviar Serum
 
Oxygen Serum
 
Lightening Serum
 
Soothing Serum
 
Revitalizing Serum
 
Lifting Serum
 
Collagen Mask
 
Oxygen Mask
 
Vitamin C Mask
 
Lightening Mask
 
Day Moisturizer SPF 15
 
Jade Roller

 
 
 
Which are your favorite Touche Beauty Products?
 
Marine Collagen Serum
 
Caviar Serum
 
Oxygen Serum
 
Lightening Serum
 
Soothing Serum
 
Revitalizing Serum
 
Lifting Serum
 
Collagen Mask
 
Oxygen Mask
 
Vitamin C Mask
 
Lightening Mask
 
Day Moisturizer SPF 15
 
Jade Roller

 
 
 
Which are your LEAST favorite Touche Beauty Products?
 
Marine Collagen Serum
 
Caviar Serum
 
Oxygen Serum
 
Lightening Serum
 
Soothing Serum
 
Revitalizing Serum
 
Lifting Serum
 
Collagen Mask
 
Oxygen Mask
 
Vitamin C Mask
 
Lightening Mask
 
Day Moisturizer SPF 15
 
Jade Roller
 
Other
 

 
 
 
Do you have any suggestions for us? Any changes you would like to see? Any ideas for improvement?