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Training Center Survey

TRAINING CENTER SURVEY
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Which Region are you in?
 
Kaskel
 
Petty
 
Thompson
 
 
 
Were you hired internally from TXRH or externally from another company?
 
Internally
 
Externally
 
 
 
What have you been hired to do?
 
Key
 
AKM
 
KM
 
ASM
 
TM
 
SM
 
MP
 
MKP
 
PC
 
 
 
Which of the following bests describes where you are in training?
 
Just Started
 
In the Middle
 
Almost Finished
 
Just Finished
 
Been Done Awhile
 
 
 
What will your total length of training be from start to finish?
 
None
 
Less than 4 weeks
 
4 to 6 weeks
 
6 to 8 weeks
 
8 to 10 weeks
 
10 to 12 weeks
 
12 to 14 weeks
 
14 to 18 weeks
 
More than 18 weeks
 
 
 
Where are you training?
 
Certified Training Center
 
Closest Store to my House
 
Store I am Going to
 
 
Do you feel prepared for the following? (Select N/A if you have not completed training.)
Yes No Not Sure N/A
BOH Positions
KMOD
FOH Positions
SMOD
Admin/Menu Link
 
 
 
Which of these areas of your training were legendary? (choose any that apply)
 
Orientation
 
Culture
 
Follow Up
 
Communication

 
 
 
Did you learn each hourly position from a Certified Trainer?
 
Yes
 
No
 
 
 
How did your MP follow up with you?
 
Daily One on Ones
 
Weekly One on Ones
 
Directional Participation
 
Inconsistent
 
None of the above
 
 
 
Was there a language barrier in any of your position training?
 
Yes
 
No
 
Sometimes
 
 
 
FOH Managers- Were you fully trained in all BOH Functions? (BOH Managers answer N/A)
 
Yes
 
No
 
N/A
 
 
 
BOH Managers- Were you fully trained in all FOH Functions? (FOH Managers answer N/A)
 
Yes
 
No
 
N/A
 
 
 
Were you pulled out of training early for?
 
Openings
 
Needed back home
 
Loss of Manager
 
Vacations
 
Not pulled out early
 
 
**Internal promotes only** If you are an external hire, please select N/A
Yes No N/A
Did your TM and Market Partner approve your training weeks?
Did you complete full training?
Were the allotted training weeks appropriate based on your prior TRH experience?
Did your training center validate you in the areas you completed in the key workbook prior to MIT?
 
 
Compare the training you have received at TXRH to other concepts. If you are an internal hire, please select N/A.

Use a 1-4 scalewith 1 being lowest and 4 being highest.
1 2 3 4 N/A
Culture
Orientation
Materials
Trainer Knowledge
Management
Feedback
Market Partner
Involvement
 
 
Did your training center Role Model the following?
Yes Somewhat No
Kent's Top 10
Operational Goals
Legendary Food and Service
Core Values
 
 
 
Describe how many taste and temps you performed while training in the kitchen.
 
Daily
 
Every Other Day
 
Once a Week
 
Less than Once a Week
 
 
 
Describe how many bar taste and temps you performed while training in the FOH.
 
Daily
 
Every Other Day
 
Once a Week
 
Less than Once a Week
 
 
 
Which of the following reports are you LEAST confident using? (you may select more than one)
 
COGS Summary
 
Cost Journal
 
Inventory Summary by Group
 
Top 20 Overused/Underused
 
Inventory Cost Check
 
Top 20 Overused/Underused - Trend
 
Weekly Minimum Wage with Tip Share
 
Daily/Weekly time clock punches

 
 
 
Which of the following Admin Functions are you LEAST confident in? (you may select more than one)
 
Entering Invoices
 
Make up Pay
 
Entering Employees
 
Tip Share
 
Petty Cash
 
Editing Punches
 
End of Day Reports
 
Cash Link Functions

 
 
 
Where you taught how to add and delete items on inventory sheets?
 
Yes
 
No
 
 
 
Where you taught how to activate a swipe card?
 
Yes
 
No
 
 
 
Which of the following are LEAST confident in? (you may select more than one)
 
Scheduling
 
Potato Rotation
 
LSM Program
 
Coaching and Counseling
 
Alcohol Certification
 
Table Visits
 
Receiving
 
Safety and Security
 
Interviewing
 
Sales Forecasting
 
Setting Pars
 
Taste and Temp
 
Sanitation Certification
 
Inventories
 
Ordering
 
Developing a Training Program
 
Developing In-Store Coordinators

 
 
 
Were you able to spend time daily completing practice projects and "what would you do's".
 
Yes
 
No
 
 
 
Did you complete a chapter in the Development Workbook during training?
 
Yes
 
No
 
 
 
Which of the following best describes your MP validation?
 
A real learning experience
 
No big deal
 
Didn't happen
 
I am not done training yet
 
 
 
Which of the following best describes your Product Coach validation?
 
A real learning experience
 
No big deal
 
Didn't happen
 
I am not done training yet
 
 
 
Which of the following best describes your Market Partner validation?
 
A real learning experience
 
No big deal
 
Didn't happen
 
I am not done training yet
 
 
 
Describe how helpful your market's Training Manager has been in your training process.
 
Very Helpful
 
Somewhat Helpful
 
Not Helpful
 
No Contact
 
 
 
Do you have a clear understanding of the information within our Code of Conduct at Texas Roadhouse?
 
Not Clear
 
Somewhat Clear
 
Clear
 
 
 
How well do you understand P.E.P.- Principles, Education, and Partnership based on the training you received?
 
No Understanding
 
Somewhat Understand
 
Understand
 
 
 
Do you feel comfortable setting the right example when managing employees based on your understanding of Policies and Procedures in the Texas Today?
 
Not Comfortable
 
Somewhat Comfortable
 
Comfortable
 
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