TSW 2011


Exit Survey »
 
 
Thank you for attending TSW 2011. Please take a few moments to answer this survey so we can continue to bring you targeted and impactful training programs.

 
 
How would you rate your overall training experience as compared to those you’ve attended in the past?
 
Better
 
About the same
 
Worse
 
First time I've ever been to training

 
 
Overall, the length of time we spent at TSW was:
 
Too Long
 
About Right
 
Too Short

 
 
Overall, the content that was provided at TSW was:
 
Excellent, exactly what I had hoped for
 
Good, but a few things were missing
 
Average, Neither good or bad
 
Below Expectations

 
 
What was the session that will have the most impact for you after TSW? Please list only one.
   
 
 
What was the session that will have the least impact for you after TSW? Please list only one.
   
 
 
What sessions would you have liked to have spent more time in?
   
 
 
What topics were missing for you this year that you’d like for us to consider including in any future TSW Meetings? (Please be specific)
   
 
 
List three things that you have committed to implement as a result of your TSW experience?
   
 
 
Additional Comments/Suggestions:
   
 
 
Please help us evaluate our content and speakers for each session to help us with our continuous improvement process.
 
 
 
WELCOME RECEPTION: MONDAY JUNE 20TH, 2011
 
 
Brad Montgomery's entertainment:
 
Great, loved his humor and enjoyed it
 
Good, but didn’t quite get it
 
Neither good nor bad…Average
 
Get him off the stage…a waste of time

 
 
OPENING SESSION: TUESDAY JUNE 21ST, 2011
 
 
What's in Play with Rob Sarmiento:
 
Great, really felt that this was needed to set the stage
 
Good
 
Average- neither good nor bad
 
Didn’t feel that this was necessary

 
 
Ty Helms & Jack Horne:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
CASE STUDIES: TUESDAY JUNE 21ST, 2011
 
 
CASE STUDIES:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
WHOLESALE SEGMENT: THE DO'S AND DON'TS WITH DERMOT QUIGLEY
TUESDAY JUNE 21ST, 2011
 
 
DERMOT QUIGLEY:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
DETERMINING PRICING STRATEGIES WITH LAURA BROUK
TUESDAY JUNE 21ST, 2011
 
 
PRICING STRATEGIES:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
WWSO - PRESENT AND FUTURE WITH ROB SARMIENTO
TUESDAY JUNE 21ST, 2011
 
 
WWSO -PRESENT/FUTURE:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
REAL LIFE ISSUES WITH ROB SARMIENTO
TUESDAY JUNE 21ST, 2011
 
 
REAL LIFE ISSUES:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
SEGMENT STRATEGIES: ENTERTAINMENT WITH OLGA ROCK AND RICHARD WOOD
WEDNESDAY JUNE 22ND, 2011
 
 
ENTERTAINMENT:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
SEGMENT STRATEGIES: CONSULTING WITH GERRY CLARK AND ANNA DIBATTISTA
WEDNESDAY JUNE 22ND, 2011
 
 
CONSULTING:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
SEGMENT STRATEGIES: LUXURY WITH RICHARD LEBOWITZ AND ELLEN SCHUSTER
WEDNESDAY JUNE 22ND, 2011
 
 
LUXURY:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
SEGMENT STRATEGIES: PREFERRED WITH JILL STANLEY
WEDNESDAY JUNE 22ND, 2011
 
 
PREFERRED:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
ASK FOR IT WITH PAUL BUFF AND JULIE WILLIAMS
WEDNESDAY JUNE 22ND, 2011
 
 
ASK FOR IT:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
WWSO STRATEGIC BUSINESS REVIEW SESSIONS (APPOINTMENTS WITH WWSO TEAM)
WEDNESDAY JUNE 22ND, 2011
 
 
WWSO SESSION:
The Content for the session was:
 
Extremely Relevant
 
Very Helpful
 
Repeat Of What We Already Know
 
Not Helpful

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The Delivery of the content was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
BIKE BUILDING FOR IMMOKALEE DAY CARE CENTER
THURSDAY JUNE 23RD, 2011
 
 
BIKE BUILDING:
This event was:
 
Worthwhile
 
Average
 
Waste of Time

 
 
The length of the session was:
 
Too Long
 
About Right
 
Too Short

 
 
The instruction and overall execution of this session was:
 
Engaging and Easy To Understand
 
Average- Neither Good Or Bad
 
Understood It, But Hard To Follow
 
A Little Boring

 
 
What specific things did we not cover that you would have liked to have discussed during the session?
   
 
 
If we were to repeat this session again in the following year, what should we change to make it better?
   
 
 
Host Hotel
 
 
The hotel accommodations were:
 
Excellent
 
Average
 
Below Average
 
 
The F&B was:
 
Excellent
 
Average
 
Below Average
 
 
The Meeting setup was:
 
Excellent
 
Average
 
Below Average
 
 
If you did have a concern with the hotel, did you report it and was it resolved to your satisfaction?
 
Yes
 
No
 
Didn’t Report The Issue
 
N/A
 
 
What was the one thing that you enjoyed most about the host hotel?
   
 
 
Is there anyone that we should recognize for demonstrating true Hyatt Authentic Hospitality on the host hotel team?
   
 
 
Other comments that you would like to share with us about the overall training event or your hotel experience.
   
 
 
About You

We continue to strive to offer that perfect blend of learning for our unique blend of multi-generational learners. Would you please share some general information about you to help us provide better methods of learning and training for you?
 
 
I am a:
 
Millennial (1982-2003)
 
Generation XY (1965-1981)
 
Baby Boomer (1944-1964)
 
Traditionalists (1901-1943)
 
Prefer Not To Say
 
Not Sure
 
 
I have been in a sales leadership role with Hyatt for _______ years.
 
0-2
 
3-5
 
6-10
 
10-15
 
15+ Years
 
Prefer Not To Say
 
 
I learn best through:
 
Active Classroom Learning
 
Prefer To Have A Book Or Manual As A Reference
 
Webinars Or Conference Calls
 
Virtual Learning/Gaming
 
Simulations Or Applied Learning
 
Other, Please Specify
 
 
May we contact you? (Optional)
 
 
Name:
   
 
 
Property:
   
 
 
Direct Phone:
   
 
 
Email:
   
Please contact [email protected] if you have any questions regarding this survey.
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