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Surveys
2015
September
T
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Does your company make use of social media marketing ?
Yes (please specify by answering question 18)
No
(follows question if answered yes)
Facebook
Youtube
Twiter
Orkut
Blogs
Google
Flikr
Other
Overall, to what extent do you feel that using ICT would increase the value added to your company ?
No value added
Very little value added
some value added
significant value added
Great value added
How much value do you think ICT has added to the following aspects of your business ?
Not value added
Very little
Some
Significant
Great value
Penetration of new markets
Prompt response to market changes
Exploitation of network opportunities
Improving operational
Improving customer services through integrated processes
Increasing sales
Creation of new products / services
Providing competitive advantages
Does your business actively pursue ICT reaserch and development ?
Poor
Below average
Average
Good
Excellent
To what extent has your business adopted the use of ICT technology in its operations ?
Poor
Below Average
Average
Good
Excellent
What do you think are the factors limiting ICT adoption and usage for your company ?
Lack of ICT infrastructure (e.g internet access)
Lack of awareness about the benefits of ICT
Employees IT skills level is too low
Security concerns
ICT is too expensive
Time barriers
ICT applications not tailored to the way we do business
Business partners (suppliers and customers)do not make use of ICT
Low level hardware technology in place
Unreliable service providers
Resistance to change
How useful would following type of government or management support be to your company using ICT ?
Not useful
Little useful
Not sure
Very useful
Highly useful
Investing in ICT infrastructure
Building the right legal and regulatory framework to ensure security, trust, privacy and consumer protection.
Providing tax incentives for enabling tools e.g the internet
Providing more awareness on the benefits of using ICT
Providing ICT adoption training and consulting services
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