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We are continually improving our Web site to make it as useful to you as possible. Please take a few moments to answer these questions about our site. Thank you.
 
 
 
Experience
 
 
Did the menu of items on the home page make sense to you?
 
Yes
 
No
 
 
 
If no, what would you like to see changed?
   
 
 
 
Did you experience any problems downloading files?
 
Yes
 
No
 
Did not try
 
 
 
Approximately how many pages did you browse during this visit?
 
1 to 3
 
3 to 5
 
5 to 8
 
More than 10
 
 
 
How satisfied are you with your experience with [WEB_SITE]?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
If you are not totally satisfied, please describe the reasons for your dissatisfaction below.
   
 
 
 
What additional information or features would you like included on the [WEB_SITE]?
   
 
 
 
About You
 
 
 
How frequently do you visit [COMPANY] website?
 
First visit
 
Daily
 
Weekly
 
Monthly
 
Infrequently (less than once a month)
 
 
 
How would you rate yourself as an Internet user?
 
Expert
 
Good
 
Beginner
 
 
Please rate our web pages on the following aspects:
Excellent Very good Good Average Poor Didn't notice
Homepage
Technical support
Product information
Contacts
Sample download
 
 
How likely are you to:
Very   
likely    
Somewhat   
likely    
Somewhat   
unlikely    
Very   
unlikely    
Not sure
Revisit this site on a regular basis
Recommend our site
 
 
 
How often do you visit our site?
 
Every day
 
Several times a week
 
About once a week
 
Several times a month
 
About once a month
 
Less than once a month
 
This is my first visit here
 
 
 
When browsing our site, how long do you typically spend here?
   
 
 
 
Thank you for taking the time to complete this survey.
 
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