Untitled | QuestionPro

Dear Customer:

As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.

Sincerely,

[MANAGER_NAME]

Manager

In evaluating your most recent customer service experience, was the quality of service you received:

Please describe if there was any particular aspect of the service experience that stood out:

Please describe if there was any particular aspect of the process that stood out:

Customer Service Representative

The customer service representative as very courteous.

Which of the following qualities of the service representative stood out (as being superior)?

What qualities of the customer service representative irked you?

On avarage, how often do you visit our Clinic?

Comments/Suggestions: