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  1. Surveys
  2. 2011
  3. July
  4. U
  5. US Wheel Exchange Customer Satisfaction
Exit Survey »
 
 
Hello:
You are invited to participate in our survey. In this survey, approximately 100 people will be asked to complete a survey that asks questions about customer service and product quality. It will take approximately two minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Bryan Ogg at (586) 576-2000 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
Contact Information
First Name : 
Last Name : 
Address 1 : 
Address 2 : 
City : 
State : 
Zip : 
Phone : 
Email Address : 
 
 
 
Date of Purchase:
   
 
 
 
How did you hear about US Wheel Exchange? (Select all that apply)
 
Referral
 
Dealership
 
Forum
 
EBay
 
Google
 
Yahoo
 
Other Search Engine
 
Other
 

 
 
How satisfied are you with our Representatives:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
They were available in a timely manner.
They answered all of your questions.
They showed knowledge of the products/services.
They were friendly and courteous throughout.
They explained the process thoroughly.
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
The product was described correctly
The quality of the product
Shipping and handling charges
shipping and handling time
 
 
 
Please briefly describe your experience with US Wheel Exchange:
   
 
 
 
Please let us know how we can better serve our customers:
   
 
 
How likely are you to recommend US Wheel Exchange:
Will Not Recommend May Recommend Undecided Will Most Likely Recommend Will Absolutely Recommend
Friends
Family
Co-Workers
 
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