User's satisfaction

Is this your first visit to the Historical Archives of the European Union?

Yes

No

What is your level of studies?

Which fonds have you consulted?

EU Institutions

Individuals

Corporate bodies

Collections

Could you find all the material you intended to consult?

Yes

No

If No above, which things where missing? Were you explained why by the assistants?

What are the important attributes of these materials for you?

Primary source

Unique

Digital

Other

How satisfied are you with the following:

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied	N/A
Opening hours

Location and access to the Historical Archives of the European Union

Lockers/toilets/other services in the building

Welcome/reception

Availability and attitude of staff

Availability and speed of equipment

Usability of our online search engines

Quality of our online inventories

Quality of our digitalized files

Quality of other online resources

Quality and access to other online resources

Document ordering service

Document delivery service

Microfilm and microfiche quality

Please, write below if you wish to add anything about your experience at the archives: