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This survey was created by the University of the Virgin Islands "Wow Campaign", Let Us Wow You!. Our goal is to provide our customers with the best service possible. Please take a few minutes to complete the following customer service questionnaire. Your comments will enable us to see how we're doing overall and find out how we can improve. Thank you very much for your time and support.
 
 
 
Please select the category that best describes your primary role in relation to the University:
 
Current Student
 
Prospective Student
 
Faculty
 
Staff
 
Alumni
 
Other
 
 
 
 
Rate your overall satisfaction with the University of the Virgin Islands?
 
Excellent
 
Very Good
 
Average
 
Below Average
 
Poor
 
 
 
When a problem arose was your situation resolved, or were you directed to
a person that could resolve your situation?
 
Yes
 
No
 
Other
 
 
 
 
What additional information would you like to have available on the University of the Virgin Islands website?
   
 
 
 
Do you take vacation time?
 
Yes
 
No
 
Other
 
 
 
Please rate your experience on the items below:
Poor Below Average Average Good Excellent
Attitude and Courtesy of Faculty & Staff
Ability of Faculty & Staff to Understand Your Concerns/Requests
Knowledge Level of Faculty & Staff
Ability of Staff Member to Meet Your Needs
Helpfulness of Verbal Information Shared
Helpfulness of Written Information Shared
Staff Member Was Approachable
Staff Member Treated Me with Respect
Staff Member Demonstrated Professionalism
 
 
Rate the overall service of the following departments?
Poor Below Average Average Good Excellent
Access and Enrollment
Accounting
Admissions
Athletics
Bookstores
Cafeteria/Food Services
Campus Operations
Center for Student Success
College of Liberal Arts and Social Sciences
College of Science and Mathematics
Poor Below Average Average Good Excellent
Financial Aid
Human Resources
Information Technology
Libraries
Physical Plant
President's Office
Provost Office
Public Relations
Registrar
Security
School of Business
School of Education
School of Nursing
St. John Academic Center
 
 
 
As a University, what else could we do better? How can we improve?
   
 
 
 
Give your positive feedback?
   
 
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