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  5. VAE Customer Satisfaction Survey
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Exit Survey
 
 
Thank you for taking the time to participate in this survey.

Providing excellent customer service is a top priority at VAE Hair. Your responses will assist us in evaluating current performance and identifying areas for future improvement.

The survey should take less than 5 minutes to complete.
 
 
 
How often do you visit VAE Hair?
 
Every Week
 
Every 2-4 Weeks
 
Every 6-8 Weeks
 
Over Every 8 Weeks
 
 
 
Were you greeted promptly by a member of our team?
 
Yes
 
No
 
 
 
Did you feel staff were kind and friendly?
 
Yes
 
No
 
 
 
How satisfied are you with the cleanliness of our salon?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How satisfied are you with the knowledge of our staff on services and products?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How satisfied are you with our complementary drinks and magazine selection?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How satisfied are you with your VAE experience overall?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
We hope that you were very satisfied with all of the above however if you were not please let us know what you didn't like or how we can improve.