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  1. Surveys
  2. 2011
  3. July
  4. V
  5. Vault Tour Survey
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Hello:
You are invited to participate in our survey of your recent Cash Vault Tour. In this survey, all people who have toured the Cash Vault will be asked to complete a survey that asks questions about your position and how the tour has influenced how you perform. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. However, it is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Bryson Crump or Lisa Aros at 520-792-5195 or by email at the email address specified below.

[email protected]; [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
What was the date of your Vault Tour?
 
 
 
What is your current position at the branch?
 
Teller
 
Lead Teller
 
Personal Banker
 
Business Banker
 
Service Manager
 
Store Manager
 
MSC
 
Other
 
 
 
 
How long have you worked in a branch environment?
 
less than 1 year
 
1-5 years
 
6-10 years
 
11-15 years
 
15+ years
 
 
 
How satisfied were you with your tour of the Tucson Cash Vault?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
Now that I've toured the Tucson Cash Vault, my knowledge of Cash Vault Operations and how we work together has...
 
Not changed
 
Increased
 
Significantly increased
 
 
 
Now that I've toured the Tucson Cash Vault, my knowledge of Cash Vault products and services that I can offer to customers has...
 
Not changed
 
Increased
 
Significantly increased
 
 
 
Since my tour of the Tucson Cash Vault, the frequency to which I refer or suggest Cash Vault products and services to customers has...
 
Decreased
 
Not changed
 
Increased
 
Significantly increased
 
 
 
Estimate how many referrals you have sent to Business Banking since the Vault Tour.
   
 
 
 
How can we improve Vault Tours?
   
What other comments, suggestions, or questions do you have?
   
 
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