VF Imagewear Canada Customer Service Satisfaction

1. Dear Customer:

VF Imagewear Canada would like to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you recently received while ordering your work uniform.
We appreciate your business and want to make sure we meet your expectations.

2. In thinking about your most recent experience with VF Imagewear Canada was the quality of customer service you received:

Unsatisfactory

Average

Very Satisfactory

Superior

3. If you indicated that the customer service was unsatisfactory, would you please describe what happened?

4. The process for getting your concerns resolved was:

Unsatisfactory

Average

Very Satisfactory

Superior

5. Would you please take a few minutes to describe what happened?

6. Customer Service Representative

The following questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the following statements

7. Are there any other comments about the customer service representative you would like to add (If possible, please indicate the name of the agent that served you)?

8. The Process

The following questions pertain to the process by which your most recent service contract was handled. Please indicate whether you agree or disagree with the following statements.

9.

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied
Considering the total service offered by VF Imagewear Canada including customer service and the shipment of your uniform itself; how satisfied are you with VF Imagewear Canada?

10. Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.