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Dear VRent User,
Thank you for participating in the VRent survey! It will take approximately 10-15 minutes to complete. Your feedback will be kept confidential and serve as valuable input to evaluate and further improve VRent as a whole. From all respondents that successfully complete the survey we will also draw 8 lucky winners that will receive a special surprise. If you want to participate in this raffle, kindly leave your email address at the end of the survey.
If at any point you feel uncomfortable or cannot provide a clear answer to us, you can always skip a question. In case of issues you may also contact our customer care team at 400-067-0806 or by email at [email protected]. Please note that on some computers the following pages might take a little longer to load than usual. In this case, please do not close or refresh the browser window but wait. Thank you very much in advance for your time and support! Please start with the survey now by clicking on the Continue button below. Best regards The VRent team
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* For which company do you work? |
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Which station are you assigned to? |
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How do you get to work every day? (multiple choices allowed) |
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On average, how long is your daily commute from home to work? |
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On average, how much do you spend on transportation per day? |
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Do you have direct access to a car? (e.g., own car (s), company car(s)) |
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How often do you drive a car in general? |
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In your job, how many off-site appointments (that last less than 24 hours) do you do per month where you could go by car? |
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When you think about off-site appointments, for how long would you need a car? |
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In your job, how many business trips (that last at least 24 hours) do you do per month where you could go by car? |
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When you think about business trips, for how long would you need a car? |
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On average, how often do you require a private car for the weekend? (per month) |
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For what kind of public holiday would you consider renting a car? (multiple choices allowed) |
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On average, how many car trips do you do for private purposes per month? |
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On average, how long do those private trips last? |
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On average, how often do you need a car for commuting home in the evening and back to work the next day? (per month) |
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* Have you ever driven a VRent car yourself? |
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How likely are you to recommend VRent to your friends and colleagues?
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| Why would you recommend / not recommend VRent to your friends and colleagues? | | |
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Why are you not using VRent? |
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| You would start using VRent if… (please specify) | | |
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How likely are you to recommend VRent to your friends and colleagues?
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| Why would you recommend / not recommend VRent to your friends and colleagues? | | |
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How satisfied are you with VRent in general?
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How satisfied are you with the following aspects:
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| Do you have any comments or suggestions for above aspects? | | |
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Have you ever had an incident with your VRent car (accident, tickets,…)? |
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| Do you have any comments or suggestions for the incident handling? | | |
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How well do you understand the VRent service/product in general?
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How well do you understand the following processes:
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| Do you have any comments or suggestions for above processes? | | |
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In your opinion, what is the best Carsharing provider? |
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Compared to other Carsharing providers, the price-performance ratio of VRent is: |
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When you think about new features for VRent, which ones would you like to see first? (up to 3 choices) |
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Which accessory would you like to see most in VRent vehicles? |
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| If you want to participate in our raffle, please provide us with your Email Address | | |
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