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2010
May
W
Waitrose
Waitrose
How effective customer management strategies help to develop the overall operation of a firm?- A case study of Waitrose
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How much do you rate Waitrose on the Customer Service?
Poor
Below Average
Average
Good
Excellent
Other
What do you think about Waitrose product and service quality?
Poor
Below Average
Average
Good
Excellent
How much do you rate Waitrose on professionalism?
Poor
Below Average
Average
Good
Excellent
Have you ever recommended Waitrose to other?
Yes
No
Maybe
Other
How would you rate level of satisfaction with Waitrose?
Poor
Below Average
Average
Good
Excellent
Do you have any suggestions on improving Waitrose Business or Product?
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