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1. Is this your first time using our site?

Yes

No

Can not remember

2. How was your experience with the product(s) you purchased?

Bad

Fair

Good

Excellent

3. How was the experience you had with the product(s) you purchased compared to that you might have purchased at other stores?

Bad

Fair

Good

Excellent

4. How likely would you be to purchase this product or any other product from us again?

Not likely

Likely

Very likely

5. How user-friendly was your entire visit to our site? (Could you find what you needed easily? Were you able to put it in your cart easily? Were you able to check out and get through the payment process easily?)

It was difficult to find what I was looking for

I couldn't figure out how to add my item to the cart

I didn't understand the payment process

I was able to get through everything very smoothly due to how user-friendly your entire site is

6. Comments/Suggestions:

7. If there is one thing you would suggest that we work on (improve) out of the following, what would it be?

Appearance of the entire site

Organization of the site

The payment process

Shipping and delivery

Customer Service