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Exit Survey
 
 
Hello:
You are invited to participate in our survey WEB BLOG QUALITY MODEL : A CASE OF MALAYSIAN CATERING SERVICES. In this survey, approximately 40 people will be asked to complete a survey that asks questions about the catering services provided through the web site : http://www.roomservicedeliveries.com/Malaysia/Bangsar. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. This survey are made to fulfill the project requirement of the Subject Software Quality - University Putra Malaysia.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How familiar were you with the website ?
 
Not familiar
 
Heard of the website
 
Visited website
 
Made purchased
 
Other
 
 
 
Part 1 -Usability
How would you rate the following?
Strongly Disagree 1 2 3 4 Strongly Agree 5
This website is easy to use.
I am able to find what I need quickly on this website.
I enjoy using the website.
It is easy to navigate within the website.
 
 
Part 2 - Credibility
How do you rate the following:
Strongly Disagree 1 2 3 4 Strongly Agree 5
I feel comfortable purchasing from this website.
This website keeps the promises it makes to me.
I can count on the information I get on this website.
I feel confident conducting business with this website.
The information on this website is valuable.
 
 
Part 3 - Loyalty
How do you rate the following:
Strongly Disagree 1 2 3 4 Strongly Agree 5
How likely are you to recommend this website to a friend or colleague?
I will likely visit this website in the future.
 
 
Part 4 - Appearance
How do you rate the following:
Strongly Disagree 1 2 3 4 Strongly Agree 5
I find the website to be attractive.
The website has a clean and simple presentation.
 
 
 
The manual provided in the website are very helpful:
Very Unhelpful
Unhelpful
Neutral
Helpful
Very Helpful
 
 
 
I can browse the website from my computer and hand held devices.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
 
Software Quality - University Putra Malaysia