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2013
May
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Hello:
You are invited to participate in our survey SafeWay Certifications, LLC website survey. In this survey, approximately 5 people will be asked to complete a survey that asks questions about the ease of use of the website. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Andrew Tyndall at 512-996-0909 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
[email protected]
I Agree
How easy do you feel our website was to navigate?
Very easy
Easy
Somewhat easy
Difficult
How easy was our sign up process?
Very easy
Easy
Somewhat easy
Difficult
What types of credit cards do you have (Select all that apply)?
Visa
Mastercard
American Express
Discover
Diners Club
How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Website
Customer Service
Overall
Please rank (1-4) the following in order of importance:
Ease of Use
-- Select --
1
2
3
4
Customer Service
-- Select --
1
2
3
4
Pricing
-- Select --
1
2
3
4
Multiple Languages
-- Select --
1
2
3
4
What is your gender?
Male
Female
What is your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
What is the highest level of education you have achieved?
Less than high school degree
High school degree or equivalent (e.g. GED)
Some college but no degree
Associate degree (e.g. AA, AS)
Bachelor's degree (e.g. BA, AB, BS)
Master's degree (e.g. MA, MS, MBA)
Professional degree (e.g. MD, DDS, JD)
Doctorate degree (e.g. PhD)
Please feel free to add Comments/Suggestions:
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