1. Surveys
  2. 2011
  3. February
  4. W
  5. Website quality survey

Website quality survey

0%
Exit Survey »
 
 
How did you hear about our website?
 
Google
 
Yahoo
 
MSN
 
Yellow Pages
 
Yellow Pages online
 
Flyer
 
TV Advert
 
Vehicle signage
 
Word of Mouth
 
Facebook
 
Twitter
 
Online directory (hotfrog, truelocal etc)
 
Other
 

 
 
 
How would you rate your overall level of satisfaction with the Errine website?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
How do we rate on the following?
Well Below Average Below Average Average Above Average Well Above Average N/A
Customer service experience
Professionalism
Purchase experience
Quality of products
Understanding customers' needs
 
 
 
How likely are you to continue visiting our website?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended our website or products to others?
 
Not yet but will recommend
 
Have recommended once or twice
 
Have recommended several times
 
No, never recommended
 
Will never recommend
 
 
 
How do we rate in comparison to other companies that offer the same products?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
Do you have any suggestions for improvement?
   
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
Which of the following categories describes your age?
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
 
What best describes your employment status?
 
Employed full-time
 
Employed part-time
 
Self-employed
 
Unemployed, looking for work
 
Unemployed, not looking for work
 
Student
 
Retired
 
Military
 
Homemaker
 
Prefer not to answer
 
Other
 
 
Thank you
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