This free survey is powered by QUESTIONPRO.COM
  1. Surveys
  2. 2008
  3. July
  4. W
  5. Why didn't you choose sysAid? (Ver#2)

Why didn't you choose sysAid? (Ver#2)

Thank you for replying to our follow up e-mail.
We are interested in learning why you didn't choose SysAid for research purposes only.
Please take a minute to answer the following 5 questions. Your inputs are much appreciated.

0%
 
 

Why didn't you choose SysAid?


Please choose the main reason:
 
Service / Support
 
Functionality
 
Price
 
Other, please specify
 
 
 

In which modules were you missing the functionality at:

 
Helpdesk
 
Assets Management
 
Reports/Analyzer
 
Manager's Dashboard
 
Server Monitoring
 
ITIL Package
 
Other
 

 
 
 

Please describe the missing functionality:

   
 
 
 

What did you decide to do?

 
I don't use any helpdesk software for IT Management
 
I use other free helpdesk product
 
Buy a product of a competitor
 
 
 

Which solution did you choose?

 
Spiceworks
 
ServiceDesk plus
 
TrackIT
 
BMC Remedy
 
Other, Please specify
 
 
 
 

Comments:

   
 
Please contact [email protected] if you have any questions regarding this survey.
Survey Software Powered by QuestionPro Survey Software