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You have been invited to take two separate surveys. The first one is a Windows DBA survey and the second (to be emailed separately) will be a UNIX DBA Survey. It should only take a few minutes to complete each questionnaire. Please complete both surveys by Wednesday, April 15th.
We want your feedback to help us improve and mature us as a support group and you will be asked to rate the Data Management Team on several items. If you do not interact with a particular team, please respond N/A.
Thank you very much for your time and support. Please start with the Windows DBA survey now by clicking on the Continue button below.
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| Overall, I am very satisfied with the service from FCB DBAs. |
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| The process of requesting work from the FCB DBAs is effective. |
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| If I need to escalate an issue, I am comfortable and confident it will be handled effectively by the DBA management and team. |
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| I am very satisfied with the level of service from Windows DBAs. |
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| During projects, timelines and challenges that impact deliverables are communicated effectively from the Windows DBAs ahead of deadlines? |
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| My issues are responded to in a timely manner by the Windows DBA when I have a problem or issue. |
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| I am very confident in the technical ability of the Windows DBA when I have a problem or issue. |
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| If my issue or problem is not being resolved, the Windows DBA escalates the issue in order to provide appropriate assistance from other DBAs or groups. |
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| When engaged in a project or initiative, I get accurate design information and estimates from the Windows DBAs. |
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