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  5. Wise Hire customer satisfaction survey
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Exit Survey
 
 
Dear: Valuable Customer

You are invited to participate in our survey. It will take approximately +/-1 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact management at 0413651110 or by email : [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How would you rate your level of satisfaction with us?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How likely are you to continue doing business with us?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How likely is that you would recommend our product/services to a friend or colleague?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How do we rate in comparison to other companies that offer the same products?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How often do you used our product/services?
 
Never
 
Once off
 
Less than 6 months
 
Annually
 
 
How much do you rate us on the following attributes:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Customer Service
Wise Hire staff friendliness & Competencies
Waiting for assistance
Price
 
 
 
How did you become aware of Wise Hire
 
Word of mouth (referrals)
 
Advertising publications & social media
 
Outdoor bill boards
 
Local newspaper
 
Website
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
Which category describes your age?
 
Younger than 18
 
18-34
 
35-64
 
65 or older
 
prefer not to answer
 
 
 
Do you have any suggestions for improving our products/services?
   
 
Thank you for taking the time to assist us in ensuring that we meet your expectations.