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2015
May
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WLS Services Quiz!
WLS Services Quiz!
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Hi!
Thanks for completing your online Procedures Quiz!
It is very important that you do your best to read over the procedures, and answer the questions to the best of your knowledge. What we will be discussing in the training will be determined by the answers in the quiz. If there are any questions about the procedures, make sure you jot them down and email them through to me as it will be really helpful for the rest of the team when it comes to training!
To start the survey please click the continue button below!
Good Luck! :)
Mel
What is your Full Name?
What are you required to do BEFORE starting any of your shifts? (HINT: SV-SV006)
Count your float
Sign onto Riteq
Tidy up the Retail Area
If you do not need to cash off your till at the end of your shift, what are you required to do?
Cash Off
Leave your work station neat and tidy
Say goodbye to your team mates
When is it appropriate to start working through the Daily Checklist?
Whenever you feel like it
When the service delivery won't be disrupted
As soon as you have signed on Riteq
Where is the best place to count your float?
In the Cafe
At the Service Desk
In the CCM Office
When you have finished cashing on, where does the float slip go?
In the bin
In a folder in the CCM Office
Stapled to the back of the Reconciliation Sheet
Who will double count your starting float?
It does not require a double count
The CCM
Another Services Team Member
When Cashing Off, where will you find the Transaction ID Number?
In LINKS
By pressing 'View Transactions'
By pressing 'Functions'
When you have identified a variance in your Till Off and need to process the variance, what button do you need to press, when in the Till Off screen?
Click 'Compare' again
Click 'Finalise' and then process through POS
Click 'Exit' and then process through POS
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