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We are reaching out to a select group of clients to gather your feedback on NetFacilities features to learn exactly what features you utilize the most. Following is a series of questions about each feature area. Please take some time to go through the survey and select the features you currently use. We are also interested in knowing which features you do not use and why. Should you have any questions about how to complete this survey you may contact your account executive for assistance. |
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1.Do you use the dashboard view? |
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2.Do you use the key performance indicators? |
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3.Do you use the site selection feature to designate the dashboard for a specific site or do you leave it defaulted to view dashboard information for all sites? |
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4.Do you place work orders in the public viewing area? |
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5.Do you use the link area to create shortcuts to areas within NetFacilities and/or for shortcuts to web-sites you use frequently? |
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6.Do you use the news/events feature to create, broadcast, and display announcements? |
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7.Do you use the system for corrective/demand work orders? |
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8.Do you allow basic staff or tenants to submit work orders? |
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9.Do you have a reviewer/approver that must approve and assign open status work orders? |
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10.Do you use the preset symptoms and tasks? |
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11.Do you use work order class? |
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12.Do you use the importance flagging feature (normal, medium, and high)? |
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13.Do you use work order pooling? |
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14.Do you assign work orders to in-house staff or to outside vendors (or both)? |
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15.Do you enter work orders on behalf of your basic staff or tenant users? |
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16.Do you create autopilot work orders (recurring work orders that are non-asset related)? |
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17.Do you use labor tracking when closing out work orders? |
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18.Do you enter materials (from inventory of as non-inventory items) when closing out work orders? |
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19.Do you use discussions during the work order management process? |
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20.Do you use the follow up feature when a work orders is completed to verify work completion? |
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21.Do you create billable items and invoices from your completed work orders? |
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22.Do you use the overview to manage work orders by status? |
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23.Do you use the “place hold” feature? |
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24.Do you use department sorting to view work orders by department? |
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25.Do you use the status sorting feature to view work orders by status (opened, in progress, etc.)? |
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26.Do you use the “my activity” or “all activity” view (or both)? |
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27.Do you use sorting by site? |
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28.Do you use sorting by service type? |
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29.Do you use “hide completed” work orders on the overview? |
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30.Do you use NetFacilities to manage your assets (equipment)? |
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31.Do you use the custom field area to track information about the assets? |
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32.Do you use the readings section for collecting meter reads? |
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33.Please describe the meter reads you collect (hours, miles, etc.). |
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34.Do you use the meter reads (collecting readings) to trigger PM items? |
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35.Do you upload files and images in the file upload area? |
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36.Do you use the asset tracking feature to track asset movement? |
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37.Do you use the warranty area to enter warranty info about the assets itself? |
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38.Do you create warranty info for parts you install on the assets? |
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39.Do you create PM (Preventive Maintenance) items for your assets? |
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40.Do you create demand work orders (corrective work orders) that are connected to assets? |
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41.Do you create vendor profiles on the system? |
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42.Do you create profiles for supply and service vendors? |
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43.Do you allow access for your vendors to receive and close-out work orders? |
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44.Do you use the insurance area to track insurance coverage and relative dates? |
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45.Do you use the file upload area for copies of important files (agreements, insurance certs, etc,)? |
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46.Do you track multiple contacts for your vendors? |
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47.Do you use the license tracking area within vendors? |
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48.Do you use the tax area for tracking vendor tax info? |
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49.Do you use the notes section to track info about conversations with your vendors? |
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50.Do you use the inventory feature? |
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51.Do you have multiple warehouses/storage locations (how many)? |
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52.Do you set re-order levels? |
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53.Do you manage parts and supplies or supplies only (or parts only)? |
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54.Do you manage non-maintenance related supplies such as hard-goods inventory or office supplies? |
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55.Do you use the adjustments area? |
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56.Do you order and receive items within the inventory area? |
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57.Do you use the “physical count” feature? |
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61.Do you track ownership info? |
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62.Do you track buildings and areas (specify areas only if you do not have multi-building sites)? |
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63.Do you use the journal area? |
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64.Do you use the documents area for tracking site-specific files? |
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65.Do you have maintenance users? |
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66.Do they have access to the system? |
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67.Do you have basic staff users with access to the system? |
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68.Do you have “customer users? |
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69.Do you use “advanced staff” users? |
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70.Do you have regional administrators? |
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71.Do you have district administrators? |
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72.Do you use the payroll function within users? |
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73.Do you use the supervisor feature within the payroll area? |
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74.Do you use the files area to upload documents relative to a user? |
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75.Do you use the “user notes” area? |
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76.Do you use the schedules view (under my account)? |
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77.Do you use this for past, present, or future views? |
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78.Do you use this to see a specific maintenance techs schedule? |
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79.Do you ever use “go to report” after running the schedules view? |
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80.Do you use MobileFacilities (nf2go.com)? |
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81.Do you have tablets in the field? |
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82.Do you have smart phones in the field? |
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83.Do you use NetFacilities.com on your tablet? |
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84.Do you use NetFacilities.com on your smart phone? |
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85.Do you use this for maintenance users only to close-out work from the field? |
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86.Do you allow high-level users to create work orders on MobileFacilities? |
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87.When using MobileFacilities do you enter labor on work orders? |
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88.Do you enter materials on work orders? |
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93.Do you email reports to colleagues? |
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Please select all of the reports you use from the following list of "Work Order" reports: |
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Please select all of the reports you use from the following list of "Schedules" reports: |
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Please select each of the following reports you use from Financials: |
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Please select each of the reports you use from Sites and Inventory: |
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Select each report you use from Users, Vendors, and Assets: |
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