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Surveys
2015
January
Y
Your Experience with VacationCluster
Your Experience with VacationCluster
VacationCluster.com
0%
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Dear Sir. We at VacationCluster.com are looking forward to improve your experience with us. We invite you to participate in our survey. In this survey, you will only have to answer 10 questions that will take only 15 minutes of your time. Your participation in this survey is completely voluntary. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential. If you have questions at any time about the survey or the procedures, you may contact
[email protected]
by email
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Let's Start
*
How long have you been our client at VacationCluster.com?
-- Select --
Only a week
More than a month
Quarterly
6 Months
1 year+
*
How frequently do you visit our website for your property needs?
-- Select --
Daily
Weekly
Fortnightly
Monthly
Quarterly
Annually
*
How did you learn of our website? Please select all that apply
Internet
Media
Friends/Colleagues
Other- Please specify here
*
How would you rate your level of satisfaction with us?
-- Select --
Very satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
*
Would you recommend our website/service to a friend or colleague?
-- Select --
Definitely
Likely
Cant decide
No
Not at all
*
Have you ever recommended us to others?
Several Times
Only once or twice
Never
Please rate us based on your interaction with us in past
Great Service
Average Service
Need to Improve
N/A
*
Customer Service Experience
*
Professionalism
*
Email feedback
Which of the following factors would increase your likelihood to stay with us in future?
Select all that apply
Better Website experience
More property options
Better payment plans
Any other-Please specify below
*
Is there anything that you would like us to focus on? If Yes, please put your suggestions below
*
What is the best time to contact you via email
-- Select --
Morning
Afternoon
Evening
Night
Anytime
Thank you for submitting your feedback. This will help us to have a better relationship with you.
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