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  2. 2013
  3. May
  4. Y
  5. Your Opinion Counts
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Dear Our Valued Customer,

You are invited to participate in our survey. In this survey, you will be asked to complete a survey that asks questions to know your opinion about epoints. It will take approximately 2 minutes to complete the questionnaire.

Thank you for being part of our success.
 
 
 
How Often Do You Use Your epoints Card?

 
Very often
 
Whenever I Remember To Use It
 
Not Often
 
I Never Used It
 
 
 
Do Our Merchants In The Network Remind You If You Have Any epoints Card To Use?

 
Yes
 
Sometimes
 
No
 
 
 
Do You Find Any Kind of epoints Advertising Materials Displayed Inside The Merchants Shops In Our Network?

 
I Always Find
 
Sometimes I Find
 
Never Found
 
Not Sure
 
 
 
What Do You Think Of epoints loyalty Card?

 
Very Bad
 
Poor
 
Fair
 
Very Good
 
Excellent
 
 
 
What's You Overall Satisfaction of epoints Loyalty card?

Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
If You Are Dissatisfied, Please State Why? Otherwise Go to Next Question.

 
Large Number Of Points Needed To Accumulate For a Worthy Redemption Purchase
 
Many Merchants In The Network Give Excuses When Showing Them My epoints Card
 
Takes a Long Time To Earn Enough Points
 
Other

 
 
How Would You Rate The Following:
Poor Average Good I don't Know
Number Of Merchants in Our Network
Diversity of Merchants
Number of Points Rewarded
Our Online Advertising
Customer Service
 
 
 
Do You Prefer epoints to Include Offers & Discounts on Purchases For its Cardholders?

 
I Highly Recommend
 
Nuetral
 
I Don't Recommend
 
 
 
How Likely Are You to Recommend epoints Card?
 
Very Likely
 
Unlikely
 
Neutral
 
Likely
 
Very Likely