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Surveys
2013
April
Y
Your Recent Enrollment Event
Your Recent Enrollment Event
Aflac Customer Satisfaction Survey
0%
Exit Survey
Hello:
You are invited to participate in our survey regarding your latest presentation and enrollment session(s) with your Independent Aflac Representative, Don Lanier. This survey will take approximately 2-3 minutes to complete the questionnaire.
Your participation in this survey is completely voluntary, however for quality purposes, you are urged to complete the survey, being completely honest in the process. It is very important for us to learn your opinions.
Your survey responses and information will be coded and will remain confidential.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
I Agree
*
1) How would you rate the communication in the initial presentation?
Excellent
Good
Fair
Poor
*
2) Did you come away with a clear understanding of Aflac & the products offered?
Yes
No
Somewhat
If you did not come away with a clear understanding of Aflac or the products, please comment on why and what we could have done better:
*
3) How would you rate the communication of Aflac benefits to your employees?
Excellent
Good
Fair
Poor
*
4) How would you rate the enrollment process?
Excellent
Good
Fair
Poor
*
5) Was your representative punctual?
Yes
No
Somewhat
*
6) Was your representative responsive to your questions and/or needs?
Yes
No
Somewhat
If your representative was not punctual or was not responsive to your questions and/or needs, please tell us more:
*
7) What was the main reason for signing up for Aflac coverage? (Select all that apply)
Manage & control benefit costs
Enrich current benefit offerings
Employee interest
Move to a higher deductible medical plan(s)
Help control workers compensation premiums
Improve employee morale
Reduce employee turnover
*
8) Would you recommend Aflac to other businesses or friends?
Yes
No
Maybe
If you said YES to question #8, please take a moment to email your representative a few referrals (Company name, contact name & phone number) at:
[email protected]
. You will receive a complimentary gift for each referral made. Thank you!
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