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Zeriva - Website Satisfaction Survey

Zeriva Website Satisfaction Survey
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Exit Survey
 
 
Thank you for taking the time to complete the survey. In order to qualify for the participation reward, you must complete all questions in the survey. The survey will take approximately 3 minutes to complete. The responses from this survey will be used to improve the functionality of the Zeriva site.

In addition, detailed comments and suggestions on how we can improve the site can be forwarded to the Webmaster at [email protected]. Thank you for your participation.
 
 
 
How satisfied are you with our website?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
What were your primary reasons for visiting our website? Please select ALL that apply.
 
Searching for a specific product
 
Product purchase
 
Price comparison
 
Product or service support
 
Seeking contact or company information
 
Researching product information
 
Seeking contact information
 
Seeking information on refurbishment process
 
Seeking information on maintenance services
 
Seeking information on Forever Warranty
 
Other
 

 
 
 
Which of the following are true? Please select ALL that apply.
 
You were able to find exactly what you were looking for
 
You were able to find a part of what you were looking for
 
You were able to find something better than what you were looking for
 
You were not able to find what you were looking for
 
You had no specific agenda in mind when you visited

 
 
From what you have seen and your experience with other networking equipment sites, please rate the following features of the site:

Well Below Average Below Average Average Above Average Well Above Average
Ease of navigation
Accuracy of information
Quality of content
Quantity of content
Visual Appearance/Layout/design
Customer support
Meeting your needs
 
 
 
On the basis of this website, how comfortable are you doing business with our company?
 
Very comfortable
 
Somewhat comfortable
 
Neutral
 
Somewhat uncomfortable
 
Very uncomfortable
 
 
 
How often do you visit our website?
 
Daily
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
If you were ready to purchase a product today, how likely would you be to buy it from Zeriva.com?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
If you answered “Somewhat unlikely” or “Very unlikely” to question 7, please tell us what we could do to make you more comfortable purchasing on our site:
   
 
 
 
How likely are you to recommend our website to a friend or colleague in the future?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
Please rate the likelihood of purchasing IT products online by the following price range:
Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely
$1 - 500
$501 - 1500
$1501 - 5000
$5001 - 10,000
$10,001 - $25,000
$25,001 +
 
 
 
If you are interested in purchasing a product, is the need:
 
Immediate
 
30 Days
 
3 months
 
6 months
 
Other
 
 
 
Are you interested in product or services categories other than Cisco or networking equipment?
Please select ALL that apply.

 
Storage
 
Intel Servers
 
Unix Servers
 
Telecom
 
Maintenance
 
Cloud Backup Solutions
 
Asset Disposal
 
Rentals
 
Leasing
 
Other
 

 
 
 
What type of Storage OEMs are you interested in? Please select ALL that apply.
 
Netapp
 
EMC
 
Hitachi
 
IBM Storage
 
HP Storage
 
StorageTek
 
Brocade
 
Quantum
 
Cisco SAN
 
Dell Storage
 
Other
 

 
 
 
What type of Intel Servers are you interested in? Please select ALL that apply.
 
Cisco UCS
 
HP Proliant
 
IBM X-Series
 
Dell PowerEdge
 
Other
 

 
 
 
What type of UNIX Servers are you interested in? Please select ALL that apply.
 
IBM UNIX
 
SUN/Oracle
 
HP UNIX
 
Fujitsu
 
Other
 

 
 
 
What types of cloud backup solutions are you interested in? Please select ALL that apply.
 
On-premise, cloud, or hybrid server backup and recovery
 
Disaster recovery as a service (DRaaS)
 
Endpoint security for laptops and desktops
 
Cloud-based archiving
 
Cloud advisory services
 
Failover
 
Replication
 
Storage
 
BYOD security
 
Mobile device management
 
Other
 

 
 
 
What type of OEM products do you typically maintain? Please select ALL that apply.
 
Storage
 
Networking
 
Intel Servers
 
UNIX Servers
 
Other
 

 
 
 
What type of Telecom OEMs are you interested in? Please select ALL that apply.
 
Nortel/Avaya
 
Cisco
 
NEC
 
Polycom
 
Other
 

 
 
 
My annual IT budget is:
 
0 - 100,000
 
100,001 - 500,000
 
500,001 - $2M
 
$2M - $5 Million
 
$5 Million+
 
 
 
Please select the option that best applies:
 
I only buy used IT equipment
 
I buy some new IT equipment but typically buy used
 
I buy some used IT equipment but typically buy new
 
I only buy new IT equipment
 
I am not involved in purchasing IT equipment
 
 
 
Please select one of the following that best describes you.
 
I am involved in making IT purchasing decisions
 
I am the primary decision maker for purchasing IT equipment
 
I am not involved in making IT purchasing decisions
 
I am in technical support and looking for product or support information
 
I am other
 
 
 
Which of the following best describes your department:
 
Information Technology
 
Purchasing/Procurement
 
Sales/Business Development
 
Administration
 
Executive
 
Other
 
 
 
 
Do you have any suggestions for improving our Website?
   
 
 
 
This concludes the survey. We'd like to reward you for your participation. Please select the incentive you would like to receive:
 
$10 Starbucks Gift Code
 
$10 Amazon Gift Code
 
 
 
Please provide your email address so that we may send your gift code.