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  1. Surveys
  2. 2015
  3. March
  4. Z
  5. ZETOR CUSTOMER SERVICE

ZETOR CUSTOMER SERVICE

Zetor UK Customer Satisfaction Survey
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How would you rate your most recent experience with our Dealer?
 
Excellent
 
Good
 
Average
 
Below Average
 
Poor
 
Comments?
 
 
 
Was this a warranty repair?
 
Yes
 
No
 
If Warranty is this now resolved?
 
 
 
 
How easy was it to book your appointment/engineer visit?
 
Very easy
 
Fairly easy
 
Not very easy
 
Difficult
 
 
 
How long was the lead time for you booking?
 
Same day
 
1-2 Days
 
3-4 Days
 
5 Days +
 
 
 
How would you Rate the quality of workmanship?
1 being Poor > 10 being Excellent
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
 
 
 
How would you rate the availability of parts?
1 being Poor > 10 being Excellent
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
 
 
 
How satisfied are you with your Zetor Tractor?
 
Excellent
 
Good
 
Average
 
Below Average
 
Poor
 
Comments
 
 
 
Is Zetor your only brand of Tractor?
 
Yes
 
No
 
If NO please specify which brands
 
Please supply the following information:
Name:

Address:




Telephone No:

Email Address:

Tractor Model:

Stock No/VIN:

Motor Hours:

Thank you for your feedback it is vital to our Dealer network development
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