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System Features and Capabilities
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Survey Delivery Options
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- Corporate
Enterprise Solutions (companynamesurvey.com)
- Hosted
Solutions (companyname.QuestionPro)
- Hosted
Surveys through
QuestionPro,
- E-mail
invitation surveys with link
- E-mail
invitation surveys with viewable HTML survey
- Wireless
technology for mobile surveys (mall intercept, business applications
through www.questionpro.com)
- Website
entry and exit with quota based Pop-up survey capabilities
- Address
book invitations for respondent tracking
- 360
degree respondent tracking (passing of customer number with
the survey link). This
feature enables tracking of the customer ID from the customer
database to the survey, with
feedback sent back to the customer database for a reminder
mailing.
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General Survey Creation Capabilities
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Standard Question Types
- Multiple choice single item check
- Multiple choice check all that apply
- Short text answer
- Open-end text answer
- Horizontal rating scales
- Vertical rating scales
- Drop down list
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Advanced Question Types
- Constant sum
- Rank Order with validation
- Pick k of n with validation
- Multiple choice matrix
- Multiple Open-end numeric text
- Dynamic questions based on answers to previous questions
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- Wizard
based survey creation for easy control of all question and
answer options
- Insert
graphics, audio, and video, including company logos
- Response
checking and validation
- Multiple
Choice with Other (customizable text message): Specify open
ended text"
- Sophisticated
multi-level branching capabilities and Survey Paging
- Randomization
of answer choice order
- Randomization
of question order
- Text
Piping: answer to question, answer to answer, question to
question, question to answer
- Sample
quota checking with termination and branching
- Personal
user question and survey libraries
- Multiple-language
support (including Chinese, Japanese, Russian)
- No
survey posting or IT support required. Your survey is online in real-time while you build.
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Survey and Question Editing
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- Single
click survey copying (duplicate entire survey)
- View,
Copy and Edit from our large online survey library
- Wizard
based question insertion, movement, deletion and copying
- Text
search and replace
- Instant
survey "preview" (actually test your survey and
collect your data)
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Survey Appearance and Formatting
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- HTML
viewable surveys as part of e-mail or website survey
- Customizable
survey header and footer support for each survey page
- Customizable
buttons for submit, continue and URL redirection
- Complete
branding of your survey: insert JPG and GIF files, including
your company's logo.
- Single
click change of background color, question separators
- Font
selection and answer category width control
- Customizable
"Thank You" page with definable redirection link
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Respondent Control and Redirection
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- Optional
answer validation and question flagging for required questions
- Answer
change prevention from previous pages
- Stop/Start
feature that allows respondents to "Continue where you
left off" feature
- Anti-"Ballot
box" stuffing
- Password
protection and access control for survey (password or user
ID and Password)
- Secure
data transmission
- Survey
activation/deactivation to terminate data collection
- Survey
transfer to multiple respondents (stop start with password
protection that can be passed to multiple respondents (for
example, CEO, CFO, COO each complete separate sections of
the same survey)
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Analysis and Results
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- Completion
rate and survey abandonment analysis
- Real-time
Web accessibility of analysis tools, report generators and
graphics
- Public
Access to Results (No Access, Password Protected Access, or
World Access options)
- Display
and Coding of verbatim comments
- Selective
removal of respondent from answer set
- Desktop
delivery of charts and respondent-level data
- Excel,
SPSS, and CSV deliverable data sets (real-time data downloads)
- Automatic
delivery of SPSS command file (variable list, variable labels,
value labels)
- Full
Statistical Analysis and Hypothesis testing with "Select
If " filter support
Summary Statistics ( Mean, Variance, Std. Dev., Median,
Range, Min, Max, Q1, n, Q3)
Frequency table, Cross-Tabulation (Contingency Table Analysis)
One Sample, Two Sample Z statistics , Paired T statistics, Proportions
Simple, Multiple Linear Regression, One-way ANOVA, One Sample,
Two Sample Inference on variance
- Full
Graphical Analysis: Bar Plot, Pie Chart, Histogram, Stem and
Leaf Plot, Boxplot, Dotplot, Means Plot,
Parallel Coordinates Plot, Scatter Plot, QQ Plot, Index Plot,
Pairs Plot,
Control Charts (X-bar, R, X-bar - R, np, p, c, u )
- Conjoint
Analysis using weighted self explicated utilities (see Srinivasan JMR, v. 34(2), pp.
286-291)
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Custom Panel, CRM, and Data Integration
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- Seamless
e-mail integration with company databases
- Transparent
support for respondent ID sharing and tracking inbound to
survey
- Transparent
support for respondent ID tracking and transfer to secondary
survey or database
- Customer
ID import and export for respondent tracking and for followup
survey mailout
- Administrator
assigned (optional) UserID and Passwords for survey access
- Online
Address Book for address import, mailout and tracking of respondents
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