Upcoming changes for API Environment

We have an important update regarding our API that will impact the URL structure for your API requests, we are making changes to the domain/environment used in our API endpoint URLs. This change is essential to provide you with a more streamlined and efficient experience.


What's Changing?

Currently, our API endpoints are structured as "{{env}}.questionpro.com", where {{env}} represents the data center associated with your account. We are transitioning to a more standardized format: "api.questionpro.{{env}}".

Existing format https://{{env}}.questionpro.com/a/api/v2/...
New format https://api.questionpro.{{env}}/a/api/v2...

Starting from March 31, 2024, we will discontinue the support of the existing format.


Note: This change is only for EU, AE, AU, and CA data centers. For more details on environments please check the Environments page.


Action Required

To ensure uninterrupted access to our services, please update your API endpoint URLs in your code and configurations. The changes should be implemented by March 31, 2024. This will ensure that your API requests continue to function as expected. Refer to the following table for the updated format for each data center:

Data center Existing format New format
EU eu.questionpro.com api.questionpro.eu
AE ae.questionpro.com api.questionpro.ae
AU au.questionpro.com api.questionpro.com.au
CA ca.questionpro.com api.questionpro.ca

We recommend conducting thorough testing of your updated URLs in a staging environment to verify that everything works seamlessly.
If you have any questions or need assistance with this transition, please don't hesitate to reach out to our support team. We are here to help you make a smooth transition to the improved API endpoint structure.