Upload Files question

Using the Upload Files question, you can have your respondents upload files with their survey response. This helps if you need additional information from respondents which they may have in digital format. The uploaded files get saved in the database along with individual responses. This question type is great for mobile surveys, where respondents can upload a photo from their mobile device to the survey.

How can I add an Upload Files question to my survey?

  1. Click on Login » Surveys » Edit » Workspace
  2. Click the "Add Question" button to add a question.
  3. Select Attach/Upload File from under Advanced Question Types.
  4. Survey Software Help Image
  5. Enter question text, using inline editing.
  6. Survey Software Help Image
There must be a page-break before the Attach/Upload File Question and so it cannot be the first question in the Survey.

Where can I see the files respondents have uploaded with their responses?

  1. Go to: Manage data >> Responses
Search the database and click on the Response ID link to open up the individual responses. You can go to the Upload/Attach question and download the file from the link provided.
Survey Software Help Image

What are the limits on the file size / type?

The size for individual file should not exceed 5MB. If you have the Corporate license, you can store up to 50MB per survey. For Team Edition licenses, you can store up to 100MB per survey.

File Types Extension
Image / Logo .gif, .jpg, .png, .bmp
Documents / Other .txt, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .pdf

Can I download the collected files in bulk?

Yes. You can download all the files uploaded by the respondents like as below:

Go To:

Login » Surveys » Manage data » Export Data » Image / Multimedia Export

1. Select all questions option from questions drop down list

2. Click on Download button

Survey Software Help Image

Can I download the question specific files uploaded by the respondents ?

Yes. You can download the question specific files uploaded by the respondents like as below:

Go To:

Login » Surveys » Manage Data » Export Data

scroll down to Image/Multimedia Export

1. Select the question from questions drop down list

2. Click on Download button

License

This feature/tools described here are available with the following license(s) :

Corporate Edition and above- Buy Now - $75/Month