Using the QuestionPro mobile app - QuestionPro

Using the QuestionPro mobile app - QuestionPro

QuestionPro App Offline Surveys: With the QuestionPro app, you can conduct these surveys on Apple and Android devices, even when offline. The data is collected and stored on the device and is synced with your QuestionPro account whenever online connectivity is available. The QuestionPro mobile app is available on following platforms:

OS Devices
iOS iOS 8.0 and above
Android 4.2 and above

What is a Device Key? How can I generate a device key?

To access QuestionPro App – Offline mode from your tablet or smartphone, you will need a unique Device Key. This device key is required to integrate your account surveys with the device and helps with synchronization of data. To generate a device key go to:

  • Login »  Surveys »  Mobile »  Device Registration
You will find your device key under QuestionPro App™ Device Registration , User name/Key
Each device key is unique and can only be used once to register a device. Once registered, it will not be usable on any other device. You will require a new device key for each device. If you wish to use multiple devices for data collection, you can purchase a separate device key for each device. Contact: for bulk device key pricing.

How do I connect my device to my QuestionPro account?

  • Download the app from Android Apps on Google Play
  • Download the app from the App Store
  • Download and install the app on your mobile device. Open the app and click on Offline Surveys near the bottom of the screen. Enter your device key and click on the Submit button to log in. On first login, all your surveys will be synced on your device. You can click on the synchronize icon to update data at any time when an internet connection is available.
Survey Software Help Image
Survey Software Help Image
Survey Software Help Image

How can I analyze data collected based on the Device Key?

When respondent answers the survey on a mobile device, the device key is stored along with the response as Custom Variable 1. This data is available with all data downloads. You can analyze data based on Custom Variable 1 which is the Device Key.

Survey Software Help Image

System Variable Based Grouping / Data Segmentation can also be used to analyze data based on the Device Key. Device Key for each response is stored in Custom Variable 1. You can set up grouping / data segmentation based on Custom Variable 1 to analyze responses based on the Device Key. For more information see the help files for System Variable Based Grouping and for Data Segmentation.
Note: Since the device key gets stored in the custom variable 1, please DO NOT make use of custom 1 variable within the survey in branching logic or in custom script/javascript.


This feature/tools described here are available with the following license(s) :

Corporate Edition and above- Buy Now - $75/Month